General information
User Support (for technical enquiries)  
Service hours
Mon.–Thurs. 8:00 am – 6:00 pm
Friday 8:00 am – 5:00 pm 		Service hours
Mon.–Thurs. 8:00 am – 5:00 pm
Friday 8:00 am – 4:00 pm
Contact
Telephone: +49 421 2028-200
Email: cadcam@bego.com		Contact
Telephone:
North Europe +49 421 2028-340
West Europe +49 421 2028-223
South Europe +49 421 2028-249
East Europe +49 421 2028-232
Fax: 0800 23 46 46 5
Email: order.lab@bego.com
Delivery periods following transmission of data (when order received by 2 p.m.)*
Customized one-piece abutments 2 workdays
Screw-retained bridges and bar restorations made of Wirobond® and BEGO Titan 4 workdays
Crowns and bridges 2 workdays
Milled occlusal splint 2 workdays
Models (if the order is received by 2 p.m.) 4 workdays
SLM partial denture 2 workdays
Returns
If you are not satisfied with the goods you receive, please return them to the following address with a completed complaints form**:

BEGO Medical GmbH
User Support
Wilhelm-Herbst-Str. 1
28359 Bremen, Germany

Remote-Support-Tools

* The specified delivery terms refer to workdays – weekends and national holidays are not included.
** The complaints form can be found in the BEGO download centre.